Privacy Policy

Shutters Direct AZ LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website or services.

Business Information:

• Business Name: Shutters Direct AZ LLC
• Service Area: Scottsdale, Cave Creek, Carefree, and the greater Phoenix Metro Area, AZ
• Website: https://shuttersdirectaz.com
• Contact Email: kurt@shuttersdirectaz.com
• Phone: (602) 773-7183

Information We Collect

We may collect personal information such as:

• Name
• Phone number
• Email address
• Home address (for consultation scheduling and service delivery)
• Other details voluntarily provided through our contact form or SMS opt-in

How We Use Your Information

We use the information collected for:

• Scheduling and confirming in-home consultations
• Sending SMS notifications, appointment reminders, and service updates related to Shutters Direct AZ
• Providing customer support and communication throughout your project
• Improving our services and customer experience

SMS Communications

Shutters Direct AZ SMS Communication program sends periodic notifications, reminders, and alerts about your consultation and shutter installation services.

1. You can cancel SMS service at any time by replying STOP to any message. Upon sending STOP, we will confirm your unsubscribe status via SMS. You will no longer receive SMS messages from us after that confirmation.
2. If you experience issues with the messaging program, reply HELP for assistance, or contact us directly at kurt@shuttersdirectaz.com or (602) 773-7183.
3. Carriers are not liable for delayed or undelivered messages.
4. Message and data rates may apply for messages sent to you from us and from you to us. Message frequency varies. Contact your wireless provider for questions about your plan.

Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our services (such as installation), limited to what is necessary to complete your project. All other use cases exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties, excluding aggregators and providers of text message services.

Your Rights

You may review, update, or request deletion of your personal information at any time by contacting us at kurt@shuttersdirectaz.com or calling (602) 773-7183. You may also opt out of SMS communications at any time by replying STOP.

Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the updated policy.

Questions? Contact us at kurt@shuttersdirectaz.com.